SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of virale.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of virale.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I am absolutely thrilled to share my thoughts on this fantastic little tool that has completely transformed the way I do my DIY projects. This foldable ruler, with its innovative design and functionality, has been nothing short of a game changer for me. One of the standout features that deserves special mention is its magnetic property. It's an incredibly handy feature because it sticks to anything made out of metal! There have been countless times when amidst the chaos and clutter in my workshop, I've misplaced tools only to find them after much searching. However, with this magnetic foldable ruler, those days are long gone. Now even if I happen to misplace it amid all the hustle-bustle, finding it is as easy as looking at any metallic surface nearby. Another aspect where this product shines is its compactness and portability. The fact that it can easily fit into my pocket makes carrying it around a breeze. Despite being small enough for such convenience though, don't let its size fool you - this cleverly designed tool unfolds to measure longer lengths which proves immensely useful when working on larger projects. In conclusion, there’s no denying how impressed I am by this top-notch product! Its thoughtful design coupled with practical features like magnetism and foldability truly make it stand out from other tools in my collection. Whether you're a seasoned DIY enthusiast or just starting your journey into handiwork; whether your project is big or small - having this foldable ruler will definitely be beneficial. So here's a big thumbs up 👍 for what can only be described as an absolute must-have tool for every DIY enthusiast out there!
I'm absolutely thrilled with this purchase! As an interior designer, precision is key and this level ruler delivers just that. It folds away neatly when not in use making a breeze and the magnet is strong enough to hold onto any metallic surface without slipping off.
I'm in love with this product. It's made my home projects so much easier thanks to its precision measurements and magnetic grip.
This magnetic level rule has quickly become one of my favorite tools around the house. Being able to stick it on any metal surface means I can work hands-free which makes everything much easier and faster. Plus, its folding design adds convenience for both usage and storage - what more could you ask for? 😊
I've always struggled with bulky measuring tools but then I found this gem – a foldable magnetic level ruler that fits right into my toolbox (and even pocket!). Its accurate leveling system ensures every job gets done right while saving space too!
What a handy tool! It's compact, accurate and the magnetic feature is such a bonus. A must-have for any DIY enthusiast.
Love love love this folding level ruler! It's incredibly practical - perfect size, easy to carry around yet sturdy enough for all sorts of jobs at home or work site. And let me tell you about the magnet...it’s seriously strong! No worries about dropping or losing your tool anymore.
The quality of this product exceeded all expectations; from its durable build material down to its precise measurements – everything screams high-quality craftsmanship 🌟 The fact that it folds up nicely makes transportation easy-peasy and less cluttered while working.
I am absolutely smitten by how functional yet compact this device is; no more wrestling with oversized rulers or levels ever again thanks to its foldable feature. The magnetic attachment is just the cherry on top, making it easy to keep track of while working.
This foldable ruler is simply fantastic! The level works great and it folds up so easily. Plus, the magnet is super strong - no more lost tools!
The convenience of this tool cannot be overstated. Its foldability makes it easy to store while the magnet keeps it secure during use. Two thumbs up!
Never before have I come across such an innovative tool like this one - folding design with a built-in leveler and magnet? Genius!
recommend
This little gem has been invaluable in all my DIY projects – saves space, time, and effort with its brilliant features.
My husband and I are both fans of this handy tool! It's compact, precise, and the magnet is a lifesaver - no more scrambling around for misplaced tools in middle of projects. Plus, it folds up so neatly that storage is never an issue. Definitely recommend! 👌
Absolutely thrilled about how versatile yet compact this device is; truly an essential addition to anyone’s toolbox 🛠️
The quality of this product exceeded all expectations; from its durable build material down to its precise measurements – everything screams high-quality craftsmanship 🌟