Living Room Outdoor Family Shelter Tent

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Product Details

Discover the Ultimate Outdoor Experience

Introducing our exceptional Glamping Tunnel Tent, a perfect fusion of comfort and adventure for outdoor enthusiasts. Designed for those who appreciate the beauty of nature without sacrificing the comforts of home, this tent is a game-changer in outdoor accommodation. It’s ideal for weekend getaways, festival camping, or a cozy retreat in the wilderness.

  

Key Features

The tent boasts a spacious design with two main areas: a comfortable bedroom and a versatile living room. Made from high-quality 600D Oxford fabric with reflective mylar material, it ensures durability and weather resistance. The sturdy steel poles provide robust support, making it reliable in various weather conditions. Plus, its single-layer structure and intuitive construction make it easy to set up, ensuring you spend more time enjoying and less time assembling.

Product Specifications

  • Fabric: Premium 600D Oxford with Mylar Reflectivity
  • Structure: One Bedroom and One Living Room
  • Model: Cabin-style Tunnel Tent
  • Pole Material: Durable Steel

    

Why Choose Our Glamping Tunnel Tent?

This tent is more than just a shelter; it’s a portable home in the heart of nature. The reflective mylar material not only adds to its durability but also enhances insulation, keeping you comfortable in varying temperatures. The spacious living room provides ample space for relaxation and storage, while the cozy bedroom offers a tranquil retreat after a day of adventure. Whether you’re camping during a summer festival or enjoying a serene night under the stars, this tent is your ideal companion. Its blend of practicality and luxury makes it perfect for all outdoor occasions, providing a unique experience that combines the thrill of camping with the comforts of home.

    

Your Adventure Awaits!

Ready to elevate your camping experience? Embrace the great outdoors without compromising on comfort. Our Glamping Tunnel Tent is not just a tent; it’s an investment in unforgettable memories. Grab yours today and step into a world where adventure meets luxury!

Reviews
(69)
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Verified Buyer
Winifred Carroll
23 May 2024 04:27

This tent is a marvel of camping gear, embodying the perfect blend of spaciousness, durability, and comfort. From the moment we received the tent, the quality was apparent, with its oxford fabric exuding robustness and the mylar reflectivity promising an insulated haven regardless of the external weather conditions. Setting it up for the first time felt like unfolding a blueprint of thoughtful design – the durable steel poles clicked into place with satisfying assurance, and the cabin-style tunnel structure unfurled to reveal a generous living space that instantly felt like home. The front porch area became an immediate favorite, spacious enough to accommodate our camping furniture and serve as a delightful semi-outdoor space for enjoying the peaceful natural surroundings. During our inaugural camping trip, the tent's functionality truly shone through. Despite arriving at our campsite late and having to set up in near darkness, the intuitive design of the tent facilitated a surprisingly quick and straightforward assembly. The living room and bedroom configuration offered us the flexibility and comfort we needed, with ample space to organize our gear in the front room while providing a serene, undisturbed sleeping area in the back. When a sudden rainstorm tested the tent's mettle, it stood firm, with only a minimal amount of water breaching a seam – a testament to its overall weather resilience. The tent's interior remained a comfortable retreat throughout our stay, with the mylar-enhanced fabric keeping us cool during the day and warm at night, perfectly regulating the internal temperature. Reflecting on the experience, the tent’s vast interior, capable of fitting a queen-sized bed with room to spare, and the practical, screened porch area, confirm its status as an elite camping solution. The ease of assembly, robust weatherproofing, and thoughtful features like internal storage pockets make it not just a shelter, but a luxurious outdoor living space. It's more than just a tent; it's a portable abode that enhances the camping experience, making every trip a memorable adventure. Whether it's the solid construction, the thoughtful layout, or the sheer comfort it provides, this tent stands out as a pinnacle of outdoor gear, promising many more enjoyable and comfortable adventures in the great outdoors 🏕️✨

Verified Buyer
Federico Beier
23 May 2024 04:26

The first thing that strikes you about this tent is its sheer size and the promise of comfort it holds. Its large dimensions are not just numbers on paper; they translate into a tangible expanse of living space that rivals the rooms of a house, complemented by the high-quality oxford fabric which ensures a sturdy yet comfortable habitat. As we embarked on our camping journey, the tent’s premium materials, from the reflective mylar to the durable steel poles, signified a commitment to quality and comfort. The setup process, while initially daunting due to the tent's size, was streamlined by clear instructions and intuitive design, culminating in a structure that stood proud and inviting against the backdrop of the natural landscape. Living in the tent felt like a luxurious escape. The dual-room configuration ingeniously separates the sleeping quarters from the living area, allowing for undisturbed rest and a spacious area for daytime activities. The screened porch served as a delightful transitional space, blending the indoor and outdoor environments seamlessly. During our stay, the tent's design proved its worth, handling sudden weather changes with ease. A torrential downpour tested its waterproof capabilities, and it passed with flying colors, keeping us dry and comfortable. The ventilation system is another highlight, maintaining a pleasant atmosphere inside the tent across varying temperatures, proving that the tent is built not just for shelter, but for a comprehensive outdoor living experience. Reflecting on the entire experience, the tent emerges as a clear leader in its category, blending the ruggedness required for outdoor living with the comforts of modern life. Its thoughtful design, which includes features like storage pockets and a large porch area, elevates the camping experience to new heights. The tent's robust construction and weatherproof features ensure reliability in facing the elements, while its spacious and comfortable interior promotes a sense of well-being and relaxation. In conclusion, this tent is not just a piece of camping equipment; it’s a transformative outdoor living solution that bridges the gap between nature’s raw beauty and the comfort of home, making every camping trip an eagerly anticipated and thoroughly enjoyable experience

Verified Buyer
Ashlee Prohaska
23 May 2024 04:25

This tent has transformed our camping experience with its large size, ease of setup, and excellent weather resistance. The separate rooms offer great space management and comfort 🤗

Verified Buyer
Elvie Hills
23 May 2024 04:25

Quality and comfort are unmatched. Best tent we’ve owned!!

Verified Buyer
Casey Lemke
23 May 2024 04:25

This tent surpassed my expectations. From the quality of the fabric to the reflective material, every aspect screams premium. It's not just a tent; it's a mobile abode that promises comfort and reliability. The spacious living room and cozy bedroom provided us with the perfect balance between activity and rest. The steel poles ensure stability, making it a fortress against the elements. Our camping trip was during a particularly windy weekend, and this tent stood firm, providing a safe and warm haven. The ease of setup was the icing on the cake, making our camping experience smooth and enjoyable. Truly a gem for outdoor enthusiasts!

Verified Buyer
Maye Zboncak
23 May 2024 04:24

Perfect for our camping adventures 🌟

Verified Buyer
Ocie Jaskolski
23 May 2024 04:23

So spacious and comfortable! Setup is a breeze, making camping more enjoyable ❤️

Verified Buyer
Morgan Hodkiewicz
23 May 2024 04:23

With its generous size and optional screened porch, this tent is ideal for large families or group outings. Easy to set up, with durable construction and ample room, it’s a fantastic choice for any camper

Verified Buyer
Christ King
23 May 2024 04:22

The tent is a marvel of design and functionality. Withstanding a downpour with ease and providing excellent ventilation, it’s perfect for any weather. The two-room setup enhances the living experience, making it a favorite for our camping adventures

Verified Buyer
Lea Parisian
23 May 2024 04:22

The spaciousness and quality of this tent are outstanding. It easily accommodates a large sleeping setup and provides a separate area for gear and relaxation. The ease of setup and takedown adds to its appeal

Verified Buyer
Olin Monahan
23 May 2024 04:22

Feels more like a cabin than a tent. So comfortable and roomy 🏕️

Verified Buyer
Suzanne Kuphal
23 May 2024 04:22

Upgrading to this tent was the best decision for our expanding family. Its spaciousness feels like a compact apartment, and the porch is a delightful addition. Highly recommended for families seeking extra comfort

Verified Buyer
Maryse Morissette
23 May 2024 04:21

Experiencing the great outdoors has never been better thanks to this tent’s superior design and materials. The large, cabin-style tunnel tent with its reflective Mylar insulation keeps us warm and cozy. Its sturdy build and easy setup mean more time enjoying camping and less worrying about the elements. A definite must-have for serious campers!

Verified Buyer
Stefanie Stracke
23 May 2024 04:21

Fantastic tent! 🔥🔥🔥

Verified Buyer
Donna VonRueden
23 May 2024 04:21

Huge and cozy! Easily fits our family of five. 👨‍👩‍👧‍👦

Verified Buyer
Shad Kuhic
23 May 2024 04:21

Setting it up was straightforward, although the instructions could be clearer, leading to some initial confusion with the pole arrangement. Once erected, the tent's vast interior and robust structure were impressive, providing ample space and standing up well to breezy conditions. The front porch area is a fantastic feature, offering additional outdoor sheltered space. However, we noticed a minor seam leak during a heavy rainstorm, which was a slight disappointment. Despite this, the tent's performance was solid, making it a great choice for family camping, though it falls just shy of perfection

Verified Buyer
Cruz Fritsch
23 May 2024 04:20

This Cabin-style Tunnel Tent is a game-changer for family camping 👍👍👍 Its one-bedroom and one-living room structure offer ample space, resembling a cozy cabin in the wilderness. The Oxford fabric with Mylar Reflectivity not only looks good but also functions exceptionally in different weather conditions. The steel poles add to the tent's sturdiness, giving peace of mind in harsh outdoor environments. Setting it up was a breeze, and the space it offers is incredible. We comfortably fit our family of five, with plenty of room for activities and storage. This tent has become our go-to for all outdoor adventures, blending luxury and practicality seamlessly

Verified Buyer
Hugh Stracke
23 May 2024 04:20

The size and layout are perfect for our camping needs. And it's VERY durable!!!

Verified Buyer
Michelle Waters
23 May 2024 04:19

Setting it up was easy peasy! Love the two-room design 👌

Verified Buyer
Kyler Dooley
23 May 2024 04:18

This tent is an absolute game-changer for camping enthusiasts. Its spacious interior allowed us to fit a queen-sized bed and still have ample room for our dog's bed, making it feel like a luxury suite in the wilderness. The front 'porch' area is a standout feature, easily accommodating two large camping chairs and a dining table, perfect for enjoying meals outdoors. Setting it up was a breeze, contributing to a stress-free camping experience. Its ability to withstand prolonged rain without letting more than a trickle of water through a seam is impressive. The tent's flooring is exceptionally waterproof, and its design promotes excellent airflow, making it ideal for both hot and cooler nights. Its two-section layout provides convenient space management, enhancing the camping experience by offering separate living and sleeping areas. Despite its size and weight, which may not make it ideal for backcountry hiking, its durability and comfort make it a top choice for family camping. The joy and anticipation of using it again are immense, truly making it the favorite in my collection of camping gear

Verified Buyer
Julian Larkin
23 May 2024 04:18

This tent is simply magnificent in size and functionality! The air circulation is commendable, and it feels like a portable home. Eager to test its weather resistance more, but so far, it's impressive

Verified Buyer
Taryn Hartmann
23 May 2024 04:18

The setup process is generally simple, though it took a bit longer than expected during our first attempt. The tent’s durability stood out, easily handling rough weather conditions, though I noticed some condensation inside, which could be improved with better ventilation.

Verified Buyer
Darrion Brown
23 May 2024 04:18

After researching extensively, my wife and I chose this tent for its spaciousness and functionality. The setup was straightforward, and the internal pockets for storage are very handy. Its large size and the screen room offer the comfort and space we desired for our camping trips

Verified Buyer
Minnie Ebert
23 May 2024 04:17

A camping dream! ❤️ Roomy, sturdy, and keeps us dry and warm

Verified Buyer
Christian Torphy
23 May 2024 04:17

The assembly was straightforward, and the materials feel robust and reliable. It effectively shields against wind and rain, providing a cozy shelter for our small family. Very satisfied with its performance

Verified Buyer
Brook Stanton
23 May 2024 04:17

This tent stands out with its exceptional quality and thoughtful design. The two-room layout is perfect for our family, offering privacy and convenience. The fabric and pole materials are top-notch, providing a secure and comfortable shelter. Its ease of setup and weather resilience make it an ideal choice for any outdoor adventure

Verified Buyer
Crawford Moore
23 May 2024 04:16

From the moment we set up this tent, it was clear that it was a cut above the rest. The premium materials, including the Oxford fabric, and the sturdy steel poles, make it a reliable choice for any weather. The mylar reflectivity adds a layer of insulation that kept us comfortable throughout the night. The space inside is ingeniously divided into a living area and a bedroom, offering privacy and convenience. We tested it in various weather conditions, and it stood strong against wind and rain, proving its durability and effectiveness. This tent is a perfect blend of comfort, style, and functionality, making every camping trip a memorable one

Verified Buyer
Vicente Langworth
23 May 2024 04:16

Rock-solid in the wind, rain didn’t stand a chance Top-notch! 🏆🏆

Verified Buyer
Taurean Bechtelar
23 May 2024 04:15

🤩 Feels like a portable palace! So roomy and high-quality

Verified Buyer
Laury Howe
23 May 2024 04:15

Loved our first trip with this tent! Roomy, easy to set up, and weatherproof

Verified Buyer
Kacie Koelpin
23 May 2024 04:15

This tent impresses with its spacious layout and sturdy construction, creating a comfortable and secure environment for our camping adventure. The premium materials and reflective Mylar are excellent for insulation and comfort. However, the tent's weight and size, while contributing to its stability and roominess, limit its practicality for longer treks or quick setups. We also experienced some difficulty with the tent stakes bending when trying to secure the tent in harder ground. Despite these challenges, the tent's overall performance is commendable, providing a reliable shelter in various weather conditions, making it a solid four-star choice for those who prioritize space and comfort over ultra-portability

Verified Buyer
Effie McDermott
23 May 2024 04:15

Investing in this tent was the best decision for our outdoor escapades. 👍 The quality of the materials and construction is evident in every detail, from the robust steel poles to the premium Oxford fabric. The mylar reflectivity is not just a marketing gimmick; it genuinely enhances the tent's insulation, making it comfortable in various climates. The interior is spacious and well-designed, with a living room that's perfect for family gatherings and a bedroom that offers a quiet retreat. Its performance in windy and rainy conditions was impressive, keeping us dry and secure. This tent is not just a shelter; it's a luxurious outdoor home that enriches the camping experience

Verified Buyer
Callie Funk
23 May 2024 04:15

Setting it up in our backyard before the actual trip proved its sturdiness. It feels more premium than most tents, and its spacious interior is a big plus. Can't wait to take it on real camping adventures

Verified Buyer
Juanita Borer
23 May 2024 04:14

Choosing this tent was the best decision for our camping lifestyle. It offers ample space, easy setup, and the durability to withstand various weather conditions. The porch and roomy interior make it ideal for comfortable outdoor living

Verified Buyer
Wanda Quigley
23 May 2024 04:14

Amazing tent, felt like a home away from home. 🏡 Very comfy and durable

Verified Buyer
Maudie Kuhic
23 May 2024 04:14

This tent is a great find! The porch upgrade is perfect, offering additional space and a screened area for enjoying the outdoors. Its spacious interior and ease of setup make it an excellent choice for our camping needs

Verified Buyer
Corene Treutel
23 May 2024 04:13

Adored every aspect of this tent. It stood firm against strong winds, and the open porch area was a hit. Ensure ample space for its considerable size. Would definitely repurchase

Verified Buyer
Emelia Sauer
23 May 2024 04:13

As a camping newbie, this tent was a delight. Its soothing color and excellent ventilation made my solo camping experience unforgettable. The zippered divider is a thoughtful touch, however, the tent is quite heavy and bulky, making it less suitable for situations where portability is key

Verified Buyer
Ruthie Terry
23 May 2024 04:13

Our family’s first camping trip was a blast thanks to this tent. It easily accommodated our sleeping and living needs, providing ample space and comfort. The dual-room feature and the abundance of windows were just perfect

Verified Buyer
Berniece Torp
23 May 2024 04:13

During our first outing with this tent, we were caught in a torrential downpour, but it stood its ground, remaining completely dry inside. The ease of setup was a lifesaver, allowing us to construct it quickly in the dark. Its sturdiness against moderate winds was noteworthy, providing us with a secure shelter throughout our stay. The tent's layout, with two separate rooms, facilitated an organized and comfortable living space, enabling us to store our gear and sleep in distinct areas. The ventilation system performed exceptionally, keeping the interior cool during the day and maintaining a comfortable temperature at night. The convenience of having a functional and spacious tent, which can be easily packed into its bag, added to our overall satisfaction, making it an excellent choice for our camping needs

Verified Buyer
Shaylee Towne
23 May 2024 04:12

Quick setup, tons of space, and very durable, I'm IN LOVE 😍😍😍

Verified Buyer
Freida Torphy
23 May 2024 04:12

Best tent ever!

Verified Buyer
Kylie Becker
23 May 2024 04:12

Huge, yet easy to set up. Perfect for all our camping needs! 👌

Verified Buyer
Dora Willms
23 May 2024 04:11

Very happy with this tent. The setup was intuitive and reasonably quick, especially after the first try. Its spaciousness and comfort are remarkable, making our camping trips more enjoyable

Verified Buyer
Antoinette Rowe
23 May 2024 04:11

This tent is the best I’ve ever had! Its setup ease and the generous space it provides are unmatched. The porch area is a fantastic feature, adding valuable extra space and comfort to our camping setup

Verified Buyer
Abdul Quigley
23 May 2024 04:11

Perfect for family camping, this tent is well-crafted and user-friendly in both setup and takedown. The two-room option is great for privacy and space management. A worthy recommendation

Verified Buyer
Alexa DuBuque
23 May 2024 04:11

The size of this tent is deceivingly manageable to set up. Tested its waterproof capabilities during a rain-soaked night, and it passed with flying colors. An excellent purchase

Verified Buyer
Toby White
23 May 2024 04:11

Having owned several tents over the years, this model stands out as the best by far. Its setup simplicity, coupled with the vast internal space, marks a significant upgrade in our camping experience. The inclusion of a large 'porch' area enhances its functionality, offering a sheltered outdoor space to relax and enjoy the surroundings. The internal layout, with room for a queen-sized air mattress and additional gear storage, provides a comfortable and organized environment. Although we haven’t tested it in heavy rain, the light shower experience was positive, and the precautionary weatherproofing we applied gives us confidence in its ability to withstand more severe weather. The anticipation of using this tent more extensively is exciting, as it promises comfort, convenience, and a touch of luxury in our outdoor adventures

Verified Buyer
Lilla Lang
23 May 2024 04:10

Great quality and very roomy

Verified Buyer
Kenyatta Bahringer
23 May 2024 04:10

Fantastic tent, spacious and sturdy. Great for family trips! 👪

Verified Buyer
Susan Wunsch
23 May 2024 04:10

This tent is perfect for those looking for space and convenience. Its two-room design and easy setup make it an ideal choice for family camping

Verified Buyer
Rudy Rempel
23 May 2024 04:10

Love the layout and material. A luxury camping experience!!!!

Verified Buyer
Edmond Harris
23 May 2024 04:09

After extensive research, my wife and I decided on this tent, seeking comfort and space for our camping adventures, potentially with our granddaughters. The tent's sheer size and the functional design, including a large screen room, exceeded our expectations. Its high ceiling allows for standing upright throughout, enhancing the sense of space and comfort. The internal pockets are a thoughtful addition, providing convenient storage for small items. The setup process, taking roughly half an hour initially, became quicker with experience, highlighting the tent's user-friendly design. Its ease of takedown further adds to the convenience, making the entire experience enjoyable and making us eager for our next camping trip

Verified Buyer
Carrie Johnson
23 May 2024 04:09

Survived a windy and rainy night without any issues. 😎 Initially puzzled by the instructions, a quick online tutorial cleared things up. Excited for more trips with this durable, spacious tent

Verified Buyer
Dexter Ullrich
23 May 2024 04:09

Our first camping trip with this tent was during heavy rain, yet it remained dry and comfortable inside. The ventilation system worked perfectly, keeping the tent cool during the day and warm at night. The two-room design is practical, offering ample space for storage and sleeping

Verified Buyer
Johnpaul Ward
23 May 2024 04:08

This tent is a fortress against the elements! Felt safe and snug

Verified Buyer
Avery Schroeder
23 May 2024 04:08

Love this tent! 😍 Super spacious and sturdy. Perfect for family trips!

Verified Buyer
Meda Nader
23 May 2024 04:08

Our camping trips have been transformed with this high-quality, spacious tent. Its robust construction, easy setup, and luxurious space make it perfect for families or groups seeking comfort in the outdoors. The insulation and weather resistance are top-notch, ensuring a pleasant stay in any conditions. It’s the ultimate camping companion

Verified Buyer
Linnie Murazik
23 May 2024 04:08

Having used this tent multiple times, its quality is undeniable. It endured a lengthy rainstorm impressively, with minimal water intrusion. The airflow is fantastic for warm nights, and it retains heat well when colder. Its size and two-room layout are perfect for family camping

Verified Buyer
Damian Zulauf
23 May 2024 04:08

I couldn't be more satisfied with this tent! It’s so spacious, allowing for comfortable sleeping arrangements and room for our dog. The front porch area is a brilliant addition, providing extra space for lounging and dining. Setup was straightforward, enhancing the overall camping experience

Verified Buyer
Manley Hauck
23 May 2024 04:07

Assembly was straightforward, and the space is amazing! 🙂🙂

Verified Buyer
Louvenia Howe
23 May 2024 04:07

This tent revolutionizes the camping experience with its spacious design and thoughtful features. The ease of setup, even in challenging conditions, is a testament to its well-considered design. The sturdy construction handled moderate winds with ease, ensuring a peaceful and secure environment. The two-room configuration is a standout, providing distinct areas for sleeping and living, which greatly enhances the practicality and enjoyment of the camping experience. The tent's ability to stay cool during the day while retaining warmth at night is impressive, owing to its excellent ventilation and insulating features. The convenience of the front porch area, which comfortably fits camping essentials, adds a new dimension to outdoor living, making it an ideal space for relaxation and dining. Overall, this tent not only meets but exceeds expectations, providing a reliable, comfortable, and enjoyable home away from home

Verified Buyer
Jaden Mueller
23 May 2024 04:07

This tent redefines camping with its luxurious space and robust construction. The premium Oxford fabric and reflective Mylar make it comfortable in any weather, while the durable steel poles ensure stability. Its spacious interior, with separate living and sleeping areas, accommodates our family comfortably, providing a serene retreat in nature. Truly the best blend of nature and comfort!

Verified Buyer
Damian Turner
23 May 2024 04:06

Impressed by this tent’s sturdiness and layout 😍 It provided a secure and comfortable shelter against moderate winds and was easy to set up, even in less than ideal conditions

Verified Buyer
Willy Padberg
23 May 2024 04:06

A fantastic camping companion, this tent offers spaciousness, ease of setup, and the ability to withstand various weather conditions, making it a reliable choice for outdoor enthusiasts

Verified Buyer
Dewitt Paucek
23 May 2024 04:06

Loved how easy it was to set up this tent, even in the dark. Its sturdiness and layout provided a great camping experience, even in unpredictable weather

Verified Buyer
Mittie Rohan
23 May 2024 04:06

This tent has proven to be a reliable shelter in all weather, offering ample space, comfort, and ease of setup, making it a favorite for our camping trips

Verified Buyer
Annalise Flatley
23 May 2024 04:06

Stood strong in a storm! 💪 Great investment for outdoor lovers

Verified Buyer
Keon Nicolas
23 May 2024 04:05

Amazing tent! Spacious, sturdy, and perfect for family camping

Shipping & Delivery

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 5-20 Business days
Canada, Europe 5-20 Business days
Australia, New Zealand 5-20 Business days
Central & South America 5-25 Business days
Asia 5-20 Business days
Africa 5-25 Business days
*This doesn’t include our 1-3 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of virale.shop (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of virale.shop.

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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